Information about submitting a request to exercise the right under the provisions of the GDPR

Submitting requests related to the implementation of rights

An application regarding the exercise of rights can be submitted:

• in writing to the address: Al. National Education Commission 90 lok. U-7 02-777 Warsaw
• by e-mail to the following address: info@clima.com.pl

The application may be submitted in person or through a proxy (e.g. a family member). Due to data security, we encourage you to use a power of attorney
in a form certified by a notary public or an authorized legal advisor or attorney, which will significantly speed up the verification of the authenticity of the application.

The application should contain the data of the reporting person, contact details and details of the request.

The application is considered:

1. within one month from the date of receipt of the request,
2. if the Customer's request or the number of requests is complex, the response time may be extended by another two months; within one month of receiving the request, the Data Protection Officer will inform the Customer by letter about the extension of the deadline, specifying the reasons for the delay,
3. in the event of failure to take action in connection with the Customer's request, the Data Protection Officer will immediately - at the latest within one month of receiving the request, inform the Customer by letter about the reasons for not taking action and the possibility of lodging a complaint with the supervisory authority and using legal protection measures before the court.

The deadline for examining the application starts from the date of its receipt.

The response is provided via traditional mail, unless the request was submitted electronically or a response was requested in electronic form.

In a situation where we consider that we are unable to identify the person submitting the application on the basis of the submitted application, we may ask the applicant for additional information that will enable us to do so.

Charging Policy

The procedure regarding submitted applications is, as a rule, free of charge.

However, if we prove that the applicant's request is manifestly unjustified or excessive, in particular due to its repetitive nature, we may:

• charge remuneration up to the cost of providing the answer or
• refuse to take action in relation to the submitted request.

If the decision to impose the fee is questioned, the applicant may submit a complaint to the President of the Data Protection Office.